Sofica Group has the all the resources, the most modern technologies and know-how to help its customers maintain the high level of the services they offer and thus increase their turnover and growth.
To achieve the highest standards, our company strives to invest continuously in people, processes and infrastructure. Sofica Group is offering its customers the entire range of call centre services, both inbound and outbound campaigns, which helps ours customers optimize their time, money and resources.
Outbound Services
- Telemarketing
- Meeting and appointment organization
- Market research
- Information services
- Renewal/Sales of subscriptions
- Debt collection
Inbound Services
- Dispatcher
- Reception
- Order taking
- Complaint handling
- Technical support and maintenance
- Information servicing
