Customer Care Specialist with German

Main duties:

• Qualifying and identifying a variety of customer demands
• Recording the requests on the database
• Referring them to someone who can and track solution development
• Managing customer expectations and keeping everyone up to date with progress is a key part of the challenge

Your profile:

• Completion of secondary/high school
• Professional experience in commercial or technical areas
• Experience in customer handling
• Proficiency in office technology
• Good communication skills
• Confident telephone manner
• Pro-activeness and accuracy
• Fluency in English and German
• Ability to work independently